common printer problems

General Troubleshooting

 

There are number of reason of is displaying flashing Lights, refer to the printer manual.The Problem that is causing the flashing lights will be explained in the manual.

❶   if the Printer is Displaying flashing Light ,refer to the printer manual.The Problem that is causing  the flashing lights will be explained in the Manual .



❷   Check if the printer is getting power  supply by checking the power LED on the Control panel.



❸  Check the paper that is loaded in the printer is properly placed and is not jammed . if necessary ,adjust the edge guides of the printer.


❹  Find out if the cartridge in the printer  is  new or used . if the Cartridge is new ,ensure that the protective plastic layer on the Cartridge has been removed 



❺  Check  the cable connections of the printer.


❻  Check if the print head is moving .A stationary print head could be the result of a failed carriage stepper motor 



❼  Run the printer self-test .if the printer fails the self-test ,the printer has a problem. 


❽  if the printer passes the self-test ,print a test page from computer. if the test page does not print properly ,the problem is due to an improper  connection between the  computer and printer.



❾  if the printer passes the self-self ,print a test page from computer .if the test page does not print properly , the problem is due to an improper connection between the computer and printer.



❿  Reinstall the printer driver and check for the windows test page again .


⓫ Check the computer port , the output may be  directed to a wrong port 


⓬ connect the printer to another computer to see if it works.



⓭  if there are any other parallel or USB devices connected to the computer ,turn off those devices , to find out they are causing the problem.



⓮ Restart the printer and try operate it .This step can help  repair the mistakes in internal settings of the printer.


⓯ Go to the CMOS setting of the computer and verify that the parallel port and USB port is enabled and configured properly



⓰ in the BIOS setting of the computer ,check the parallel port mode. Ensure that the printer is not set to ECP mode . This is because the ECP mode is not suitable for the working  of many printer .



⓱  in the BIOS setting ,check the parallel port IRQ .it is  preferable to set the IRQ to 7 The sound card of the computer generally uses the IRQ 5. AS a result ,there can be a conflict  between the printer and sound card 


⓲ Printers that require bi-directional communication need to have the parallel port enabled accordingly .This can be done by setting the parallel port mode to EPP ( enhanced accordingly port ) in the  BIOS settings.



⓳  Check the DIP switches available on logic board of the printer. The DIP switch is a group of switches that is used to set the configuration foe the computer .it is used in place of the jumpers .By checking DIP switch setting ,we can ensure that the config of the printer is not faulty.Refer to the printer manual for the same.



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