How To fix General printers Problem

 19  Printer Common Troubleshooting

There are number of reason why a printer stops functioning.The Computer may not recognize the Printer or the printer setting may be incorrect.

① if the  printer is Displaying flashing lights , refer to the Printer manual .The problem that is causing the flashing lights will be explained in the manual.

②  Check if the Printer is Getting power supply by checking the power LED on the Control panel.

③  Check the paper that is Loaded in the printer is properly placed and is not  jammed. If necessary  ,adjust the edge guides of the printer.

④  Find out if the cartridge in the printer is  new or used. If the cartridge is new ,ensure that the protective plastic layer on the cartridge has been removed...

⑤  Check the cable connections of the printer .

⑥  Check if the print head is moving .  A stationary print head could be the result of a failed carriage stepper motor .

⑦  Run the printer self-test .if the printer fails the self-test ,the printer has a problem.

⑧   if the printer passes the self-test ,print a test page from computer .if the test page does not print properly ,the problem is due to an improper connection between the computer and printer.

⑨  if there is no problem with the connectivity and windows test page is not coming, then the problem may be caused due to improper configuration .

⑩   Reinstall the printer driver and check for the windows test page again.

⑪  Check the computer port, then output may be directed to a wrong port .

⑫  Connect  the printer to another computer to see if it works.

⑬  if there are any other parallel or USB devices  connected  to the computer, turn off those devices ,to find out if they are causing the problem.

⑭  Restart the printer and try to operate it . This step can help repair the mistakes in internal settings of the printer .

⑮  Go to the CMOS  setting of the computer and verify that the parallel port and usb port is enabled and Configured properly .

⑯  in the BIOS setting of the computer ,check the port mode .Ensure that the printer is not set to ECP mode. This is because the ECP mode is not suitable for the working of many printers.

⑰  in the BIOS setting , Check the parallel port IRQ .it is preferable to set the IRQ to 7 The Sound Card  of the Computer generally uses the IRQ5.As a result , there can be a conflict between the printer and Sound Card.

⑱  Printer that require bi-directional communication need to have the paraller port enabled accordingly .This can be done by setting the parallel port mode to EPP (Enhanced parallel port ) in the Bios settings..

⑲  Check the DIP switches available on logics board of the printer the DIP switch is a Group of switches that is used to set the configuration for the computer it .is used in place of the jumpers By checking the DIP Switch setting ,We can ensure that the configuration of the printer is not faulty. Refer to the printer manual for the same ..

Thank You :)